Interview: Randy Diamond, GM of Twin Fin Waikiki Resort

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What is the difference between a hotel and a resort?

On the surface, both are designed to be a home-away-from-home, providing rest and comfort and offering a chance to recharge.

This is close to where the similarities end. Resorts are designed to be destinations in themselves. A place orchestrated so that visitors don’t have to leave the property to have every need met if they desire.

The days of bleak towers casting shadows on white sand beaches are (thankfully) out of style as forward thinking travelers have started to demand more from these properties.

How do modern resorts meet the call for more sustainability and increased cultural awareness and integration in an industry that has pushed eco-tourism back to the top of desirability?

Randy Diamond, the general manager of Twin Fin Waikiki Resort on the gorgeous Hawaiian island of Oahu, joins the Unscaled Travel Show to discuss what Twin Fin is doing to meet these needs as well as what separates them from other resorts on the island.